logged-out-image
notification-icon
cart-image

FAQs

Key Questions

SEE ALL
  • How do I set up my cult.sport smartwatch?
  • faq dropdown close
    Please follow the below steps to set up your cult.sport smartwatch: 1. Before setting up make sure that your smartphone and cult.sport smartwatch are sufficiently charged. 2. Press the crown control for a few seconds to turn on the smartwatch. 3. Install the cult.sport watch app on your phone and fill in your profile info 4. Allow the following permissions on your cult.sport watch app: • To access media content and files on your device. • To access your location and connect with bluetooth (Make sure your phone’s bluetooth is turned on) • To access notifications (These permissions can be edited in the notification settings later) 5. Click on option "TO ADD" on the cult.sport watch app. 6. Select your cult.sport smartwatch. After this step, your smartwatch will be connected. 7. For audio connection for bluetooth calling, follow the below: • Android: Once the smartwatch has been added, you will get a pop up for the Bluetooth audio pairing on your phone shortly. Accept bluetooth pairing request. This can be done manually as well through bluetooth settings. • IOS: To enable bluetooth calling, you will have to add cult.sport smartwatch audio manually (Beats_Audio or Burn_Audio). This can be done by going to bluetooth settings in your phone and connecting with cult.sport smartwatch audio.
  • Do you find this helpful?
    YES
    NO
  • How can I download cult.sport watch app?
  • faq dropdown close
    You can download cult.sport watch app through either of the below processes: 1. Scan the QR code available in your cult.sport smartwatch packaging box with your mobile phone to download the app. 2. Go to the settings menu on your cult.sport smartwatch, click on QR code and scan this using your smartphone. It will redirect you to the app available on your Play Store or App store. • In case the QR code is not available directly, try going to the “About” section in settings and select QR code. • You can also go to the Play Store for Android & App Store for iOS & download the cult.sport watch app.
  • Do you find this helpful?
    YES
    NO
  • Does the watch have any shortcuts to see or manage activities?
  • faq dropdown close
    Yes, our smartwatches have shortcuts to manage the key things:- • Swipe Down- Bluetooth Connectivity, Bluetooth Calling Connect, Do not disturb, Water drainage, Brightness Control, Weather, Settings. • Swipe Up - Messages & Notifications. • Swipe Right- Access to Main Menu. • Swipe Left- Recent Call History, Dial Pad, Contact list of your 8 saved contacts. • Tap & Hold on the Main Screen to change the Face of your cult.sport smartwatch
  • Do you find this helpful?
    YES
    NO
  • What is the battery capacity and standby time?
  • faq dropdown close
    It has a 250 mAh Lithium-Ion battery, that provides you up to 2-3 days of talk time with Bluetooth calling and 7 days of battery standby.
  • Do you find this helpful?
    YES
    NO
  • Is the watch waterproof?
  • faq dropdown close
    Yes, our cult.sport smartwatches have an IP67 rating, which is "dust resistant" and can be "immersed in 1 metre of freshwater for up to 30 minutes", However, it is suggested to avoid some from saunas, hot water and ocean water.
  • Do you find this helpful?
    YES
    NO
  • How do I track my workouts in Sports Mode?
  • faq dropdown close
    There are 115+ different exercises that can be tracked via Sports Mode for cult.sport Beats and 60+ different exercises available for cult.sport Burn • Go to the Exercise menu & select any one of the exercises. • You can track your exercise data on this screen. • Swipe left to pause / stop the exercise. Alternatively, click on crown / side button
  • Do you find this helpful?
    YES
    NO
  • How do I redeem vouchers received on the purchase of my smartwatch?
  • faq dropdown close
    • Download and install the app - Cult.fit Health Fitness & Gyms • Sign up or log in to the app • Go on the profile • Select the option - Referrals & Vouchers - Redeem Voucher • Kindly enter the voucher code received in "Enter Voucher code here" • Click on "Check Validity" to redeem the voucher • Press “redeem now” on the next screen
  • Do you find this helpful?
    YES
    NO